Support
Contact
Email thrashsolutions@gmail.com with a question, a problem or an idea. Every message is read.
From inside the app
More → Send Feedback and More → Report a Problem send a message straight to Recollo, with the app's version and your iPhone's iOS version, so it can be looked into faster.
Common questions
How do I save something? In any app, tap Share, then Recollo. The original is kept exactly as you shared it.
Why wasn't my save processed? Processing needs an account and Automatic processing turned on (More → Settings). Free accounts process 20 posts a month. A post that's private or has been removed can't be read.
How do I restore a purchase? More → Restore Purchases, signed in with the same Apple Account you bought with.
How do I cancel a subscription? In your iPhone's Settings, tap your name, then Subscriptions. Apple handles all billing.
How do I delete my account? More → Account → Delete account. This deletes your account and the library synced with it from Recollo's servers.
How do I leave the email list? Write to the address above and it's removed.